Refunds and Changes

Ticket Refunds

• After what period of time can I claim a refund?
• How can I refund my ticket?
• Do I need to return my tickets to get my refund?

Ticket Changes

• How can I change my ticket?

Season Ticket Refunds

• Can I apply for a Season ticket refund at any station?
• I left my Season Ticket at home and had to purchase a ticket for the day. Can I get a refund?
• How do I claim for a Season Ticket refund?
• I have been off sick. Can I claim a refund for the days I didn't use the Season ticket?