Ticket Types, Railcards, and Prices

Ticket Options and Usage

• Refund Rule Changes for Certain National Rail Tickets from 1 April 2026
• I don’t travel every day, is it worth buying a Season ticket?
• What child fares are available?
• At what times can I use the Peak and Off-Peak Day Travelcards?

Railcards and Season Tickets

• What should I do if my Season Ticket is lost or stolen?
• Do I need a Photocard for a Season Ticket?
• Can I use a Railcard with my Season Ticket?

Payments and Receipts

• Why is my credit/debit card being rejected?
• Do I get a receipt for the tickets I purchased?